1. ACCEPTANCE OF TERMS

By applying for and participating in our programs, you agree to comply with these Terms and Conditions. If you do not agree to these terms, please do not participate in our programs.

2. APPLICATION PROCESS

To participate, you must complete the application form and meet the eligibility requirements outlined on our website. Acceptance into the program is subject to review and approval.

3. PROGRAM FEES

All fees are quoted in USD and must be paid as specified in the Fees Section. A non-refundable deposit is required to secure your spot. The remaining balance must be paid by the specified deadline of 5 working days before the program start date.

Note:

International flights, visas, and any required insurance are not included in the package and must be arranged personally by the participant.

4. PAYMENTS

Payments can be made via Credit Card, Bank Transfer and PayPal. You are responsible for covering any additional fees associated with the payment process. This includes but is not limited to charges imposed by your bank or payment provider, such as currency conversion fees, or any other service-related costs that may be applied when making a payment in USD.

5. CANCELLATION POLICY

Full Refund:

Cancellations made more than 10 working days before the program start date will receive a full refund.

50% Refund:

Cancellations made between 10 and 5 working days before the program start date will receive a 50% refund.

10% Refund:

Cancellations made within 5 to 3 working days of the program start date will receive a 10% refund.

No Refund:

No refunds will be issued for cancellations made within 3 working days of the program start date or after the program has begun, regardless of circumstances.

Important:

All payments are final. Participants are encouraged to consider travel insurance or cancellation policies through their own providers.

6. PROGRAM CHANGES

We reserve the right to make changes to the program details at any time, including but not limited to dates, locations, schedules, activities, and itineraries. Such changes may be required due to factors beyond our control or in order to improve the overall experience and safety of participants. We will make reasonable efforts to notify participants as soon as possible of any material changes. However, we shall not be held liable for any direct or indirect costs, losses, or damages incurred as a result of such changes, including but not limited to travel or accommodation adjustments, missed connections, or loss of enjoyment. Participation in the program constitutes acceptance of the possibility of such changes. If any change materially alters the nature of the program, we will consider (but are not obliged to offer) alternative arrangements or partial refunds at our sole discretion.

7. HEALTH AND SAFETY

All participants are required to obtain and maintain comprehensive travel insurance that includes coverage for medical emergencies, personal injury, and trip cancellations or interruptions. Proof of valid insurance may be requested prior to participation. By enrolling in the program, participants confirm that they are physically and mentally fit to participate in all scheduled activities and that they have disclosed any relevant medical conditions or limitations. We are not liable for any illness, injury, or losses incurred during the program. It is the participant’s responsibility to ensure they have adequate insurance and to seek medical advice before travelling, if necessary.

8. CODE OF CONDUCT

Participants are expected to always act respectfully and responsibly, including toward local communities, fellow participants, staff, and the environment. This includes complying with local laws, cultural norms, and all instructions or policies provided by program staff. Inappropriate behavior includes, but is not limited to: harassment, discrimination, violence or threats, theft, substance abuse, or any actions that disrupt the program or pose a risk to others. We reserve the right to remove any participant from the program at our sole discretion if their behavior is deemed unsafe, disruptive, or inconsistent with the values and expectations of the program. In such cases, no refund will be provided, and we accept no responsibility for any additional costs incurred as a result of early dismissal.

9. LIABILITY WAIVER

By participating in our programs, you acknowledge and agree to the following:

• Assumption of Risk:

You voluntarily assume all risks associated with travel and participation in the program, including but not limited to injury, illness, accidents, property loss, natural disasters, political unrest, acts of violence, and potential threats such as kidnapping.

• Release of Liability:

Volunteers Adventure Travel, its directors, officers, employees, agents, affiliates, and representatives are not responsible or liable for any personal injury, illness, accident, death, property damage, or any other loss or harm that may occur during or as a result of your participation in the program.

• Waiver of Claims:

You agree to release, waive, and discharge Volunteers Adventure Travel from all claims, demands, actions, or causes of action, whether known or unknown, arising out of or related to your participation in the program. By applying and booking, you confirm that you have read, understood, and voluntarily accept this waiver of liability and agree not to pursue legal action against Volunteers Adventure Travel for any loss, injury, or damages sustained during the program.

10. PRIVACY POLICY AND INTERNATIONAL PRIVACY REGULATIONS

We are committed to protecting your privacy and complying with various international privacy regulations, including:

• General Data Protection Regulation (GDPR):

Applies to residents of the European Union and EEA.

• California Consumer Privacy Act (CCPA):

Applies to residents of California, granting rights regarding personal information.

• Personal Information Protection and Electronic Documents Act (PIPEDA):

Governs the handling of personal data for Canadian residents.

• Data Protection Act (UK):

Applies to individuals in the United Kingdom, similar to GDPR.

• Brazil’s General Data Protection Law (LGPD):

Regulates the processing of personal data for Brazilian residents.

• Australian Privacy Principles (APPs):

Governs personal information management in Australia.

• Personal Data Protection Act (PDPA):

Applies to residents of Singapore.

• General Data Protection Law (GDPL):

Relevant for individuals in Mexico. While we take reasonable steps to comply with the above laws as applicable and to safeguard your personal information, we do not guarantee that our handling of your personal data will comply with all laws in all jurisdictions. By using our services, you acknowledge and agree that: • You provide your personal information at your own risk; • We are not liable for any unauthorized access to, misuse of, loss, or alteration of your personal information, except to the extent required by law; and • To the maximum extent permitted by law (including the Australian Consumer Law ), we exclude all liability for any loss, damage or claims arising from or in connection with our collection, storage, or use of personal data.

11. HEALTH AND TRAVEL ADVISORY

Participants are responsible for staying informed about travel advisories and health recommendations for the country they are visiting. The following resources can provide valuable information:

• U.S. Department of State:

For travel advisories and safety information for U.S. citizens.

• Government travel websites:

Such as the UK Foreign, Commonwealth & Development Office, Canada’s Travel and Tourism website, and the Australian Government’s Smart Traveller site, which provide information specific to their citizens.

• Centers for Disease Control and Prevention (CDC):

For health-related travel advice and vaccination recommendations.

• European Centre for Disease Prevention and Control (ECDC):

For health alerts and recommendations relevant to European travelers. It is your responsibility to ensure that you have obtained the necessary vaccinations, medications, and travel documentation before departure. We make no representations or warranties regarding the accuracy or completeness of the information provided by these third-party sources. By participating in our services, you acknowledge and agree that: • We are not responsible for any illness, injury, delays, disruptions, or losses you may experience due to failure to follow health or travel advice. • We do not guarantee that travel will be risk-free or that government advice will be up to date; and • To the maximum extent permitted by law, we disclaim all liability for any direct or indirect loss, damage, or claim arising out of your travel decisions, health precautions, or reliance on third-party health or travel advice.

12. PHOTOGRAPHY AND MEDIA

We may take photographs and video recordings during our programs or events for promotional and marketing purposes, including use on our website, social media, and printed materials. By participating, you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, edit, and publish your image, likeness, or voice in any media format for promotional purposes. You waive any right to inspect or approve the final materials and agree that you are not entitled to any compensation for such use. To the maximum extent permitted by law, we disclaim all liability for the use or misuse of images, except were caused by our gross negligence or willful misconduct. If you do not wish to be photographed or recorded, please notify us in writing before the program begins. We will take reasonable steps to accommodate such requests, but we cannot guarantee complete exclusion from all recordings.

13. GOVERNING LAW

These Terms and Conditions are governed by, and shall be construed per, the laws of New South Wales, Australia , without regard to conflict of law principles. By engaging with our services, you agree that any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales. While we operate under Australian law, we acknowledge that participants located in other countries may have rights under their local consumer laws. Nothing in these Terms is intended to exclude or limit any non-excludable rights you may have under the law of your country of residence. However, to the extent permitted by law, we disclaim any liability arising from the application of foreign laws where they conflict with these Terms or the law of New South Wales.

14. CHANGES TO TERMS AND CONDITIONS

We reserve the right to update or modify these Terms and Conditions at any time, at our sole discretion. Any changes will take effect on the date they are published on our website or otherwise communicated to participants. Where material changes are made, we will take reasonable steps to notify you. Continued participation in our programs or use of our services after any such changes constitutes your acceptance of the revised Terms. To the extent permitted by law, we disclaim any liability for any loss or inconvenience you may suffer as a result of changes to these Terms and Conditions. If you do not agree to the updated Terms, you must discontinue participation in our programs and services.